State Farm® Insurance Agent Al Sesay-Benson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maryah Bing
November 16, 2024
5
out of
5
rating by Maryah Bing
"Sefe was so kind and so helpful! I’ve been with Statefarm for 3 years going on 4 and I got a new vehicle - I explored all options- ultimately Sefe, being the best , got me the best deal! She always checked in with me first before moving forward with any steps and I can’t appreciate that enough . Thank you so so much Sefe!!!"
We responded:
"Maryah, thank you for your wonderful review! I'm so glad to hear that Sefe was able to assist you with your new auto and provide you with the best deal. It's great to know that she kept you informed every step of the way. Your appreciation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Jonathan McDaniel
November 8, 2024
5
out of
5
rating by Jonathan McDaniel
"Great customer service Heidi deserves a promotion she an excellent rep and she was very helpful and patient during this process"
We responded:
"Jonathan, thank you for your wonderful review! I'm glad to hear that Heidi provided you with excellent service. Her patience and helpfulness are truly valued by our team. If you need any further assistance, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Gabriel Plata
November 6, 2024
5
out of
5
rating by Gabriel Plata
"Good customer service I recommend"
We responded:
"Gabriel, thank you for your recommendation and positive feedback! I'm glad you had a good experience with our customer service. If you ever need further assistance, we're here to help. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Laura Newell
November 5, 2024
5
out of
5
rating by Laura Newell
"Sefe was so professional and patient with my request. I needed help with the State Farm app and now I feel confident about finding my information and paying online with my app in the future. Thank you Sefe 🤓 I always feel so appreciated as a customer of State Farm. I am in BETTER HANDS with State Farm!!!"
We responded:
"Sefe's professionalism and patience are truly commendable, Laura. I'm glad she was able to assist you with the State Farm app, making it easier for you to find your information and pay online. Your confidence in our services means a lot to us. We always strive to make our customers feel valued and supported. If you ever need further assistance, our office is here for you. Thank you for your kind words! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Nyesha Elliott
October 28, 2024
5
out of
5
rating by Nyesha Elliott
"Sefe has been a great help. She kept me updated and with my whole process with my claim and insurance."
We responded:
"Nyesha, thank you for your wonderful review! I'm glad to hear that Sefe was able to assist you effectively and keep you updated throughout your claim and insurance process. We truly appreciate your feedback and are grateful to have Sefe on our team. If you need any further assistance, please don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
julie rayas
October 24, 2024
5
out of
5
rating by julie rayas
"After searching for many auto insurances, I can say by far, State Farm has the best rates. My experience with this office has been great from day one. Sammy goes above and beyond to help and is always available to answer any of my questions. Not only is he very professional but also offers excellent customer service. Thank you Sammy!"
We responded:
"Thank you, Julie, for your wonderful review! I'm glad to hear that you found our rates competitive and that your experience with our office has been positive from the start. Sammy is indeed a valuable member of our team, and it's great to know he has been professional and helpful in addressing your questions. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. If you have any further questions or need assistance, don't hesitate to reach out! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Betty Negrete
October 22, 2024
5
out of
5
rating by Betty Negrete
"Quality service have been with them for years! Always there when I’ve needed anything and taken care of my concerns or problems. Highly recommend."
We responded:
"Betty, thank you for your wonderful review! I'm so happy that you've been satisfied with our service over the years. It's great to know we've been able to address your concerns and provide the support you need. Your recommendation means a lot to us. If you ever need anything else, we're always here to help. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
David Morton
October 14, 2024
5
out of
5
rating by David Morton
"Sefe was great and explained everything well was very clear and was helpful as well as patient"
We responded:
"David, thank you for your wonderful review! I'm glad to hear that Sefe was able to provide clear and helpful explanations while being patient. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Sherrie Rowe
October 4, 2024
5
out of
5
rating by Sherrie Rowe
"Love State Farm, at a time when Insurance company's every where are raising the prices. They were able to get a policy for two cars, half the price of several other company's. Thank you, Sherrie R."
We responded:
"Sherrie, thank you for your wonderful review! I'm glad we could help you find an affordable policy for your autos, especially during a time when prices are rising everywhere. We appreciate your trust in us and are always here to assist with any future needs or questions. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Óscar El Shago Ramos Corrales
October 4, 2024
5
out of
5
rating by Óscar El Shago Ramos Corrales
"After having Insurance issues with my insurance company , out of no where got a call from Sammy at that time it was like perfect timing , I was on line and got few calls from all types of sales person trying to sell me insurance , Sammy was not that type he was more concern of providing a service and quality insurance with out missing out and detail he was able to lower the premium and not losing anything in fact I had it extra feature to my policy , Sammy love the work and that make a huge difference , also anytime I may need Assistence I can text or call and the lady name Heidi she’s so sweet and helpfull , I can see that the boss men really take care of the team , I recommend everyone here"
We responded:
"Thank you, Óscar, for sharing your experience! I'm glad Sammy could assist you at the right moment and provide quality insurance while lowering your premium. It's wonderful to know that Heidi has been helpful and sweet whenever you needed assistance. Our team truly values providing excellent service and taking care of our clients. We appreciate your recommendation and are always here for any future needs or questions. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Andy Villegas
October 1, 2024
5
out of
5
rating by Andy Villegas
"I have been a long a time customer with Al Sesay-Benson and I want to start off this review by saying that I have always been well taken care of. However the level of service I received today from Sefe was outstanding. She was able to answer all my questions and helped me get the best possible coverage for my car. Not only did she go above and beyond but the interaction felt incredibly genuine. Al please take care of Sefe because she clearly takes care of your customers."
We responded:
"Andy, thank you for your long-standing loyalty and for sharing your experience! I'm glad to hear that Sefe provided you with outstanding service and helped you find the best coverage for your car. Your feedback about her genuine and dedicated assistance is truly appreciated. We are grateful to have her on our team, and we will certainly acknowledge her efforts. If you have any further questions or need assistance in the future, our office is always here to help. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Theodore Roosevelt Deckard Jr.
September 30, 2024
5
out of
5
rating by Theodore Roosevelt Deckard Jr.
"This Statefarm's office staff is very professional, very knowledgeable and always willing to go the extra mile for their customers. Sefe went above and beyond her call of duty to make sure that I was able to get a great policy and whole life insurance for a great price. I've been with this particular office for about two years and my experience has been great. Keep up the good work!! Bravo Zulu !!"
We responded:
"Thank you, Theodore, for your wonderful review! I'm glad to know that you've had such a positive experience with our office over the past two years. It's great to hear that Sefe went above and beyond to help you secure a great policy and whole life insurance at a competitive price. We truly appreciate your kind words and your continued trust in our services. If you ever need any further assistance, we're always here to help. Keep up the great work, team! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Joshua Kirby
September 26, 2024
5
out of
5
rating by Joshua Kirby
"Rates just went waaaay down from AAA. Sammy helped explain things clearly to get exactly what I needed and stop paying for things that weren’t beneficial. Make the call, my only regret was I had AAA so long!"
We responded:
"Joshua, thank you for sharing your experience! I'm glad Sammy could assist you in finding the right coverage and help you save on unnecessary expenses. It's wonderful to know you're satisfied with our service. If you need any further assistance, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
IvanAlex Galindo
September 16, 2024
5
out of
5
rating by IvanAlex Galindo
"Ive been working with Fernando for a long time, great guy. Recently have been working with Sefe she is also great and very attentive and super helpful. Would definitely recommend their team to anyone"
We responded:
"Thank you, IvanAlex, for your wonderful review! I'm glad to hear that Fernando and Sefe have been providing you with attentive and helpful service. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
George Mitchell
September 10, 2024
5
out of
5
rating by George Mitchell
"Great service. Love the people working"
We responded:
"George, thank you for your kind words and the 5-star rating! I'm happy you enjoyed our service and appreciate our team. We're here for any future needs you might have. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Maricela Franco
September 9, 2024
5
out of
5
rating by Maricela Franco
"Very professional answer all my questions,listen to what i had to say about my insurance Fernando was very polite so when i hanged up my phone i was happy my property was in good hands thank you State Farm for your great agents"
We responded:
"Maricela, thank you for your wonderful review! I'm glad to hear that Fernando was able to answer all your questions and provide the professional service you deserve. We appreciate your trust in us to take care of your property. If you need any further assistance, feel free to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Jesus Barragan
September 7, 2024
5
out of
5
rating by Jesus Barragan
"Me parece que es la mejor aseguradora, tengo años con ella y siempre me han dado un buen servicio, no e tenido algún problema . Samy Reyes es el agente que me ha ayudado, es amable y siempre atienda cualquiera de mis dudas. Lo recomiendo mucho"
We responded:
"Gracias, Jesus, por tus amables palabras y por confiar en nosotros durante tantos años. Me alegra saber que has recibido un buen servicio y que Samy ha sido de gran ayuda. Estamos aquí para cualquier duda que tengas en el futuro. ¡Gracias por recomendarnos! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Lisa Butler
September 6, 2024
5
out of
5
rating by Lisa Butler
"As of today, I'm new to State Farm for auto insurance. Having done significant research, and having received superior customer care during my in-depth conversation with the office, I knew this was the correct choice for me and my needs. Peace of mind, combined with fair prices for excellent coverage and customer support were big factors for my decision. I encourage others to consider contacting this office for their own insurance needs."
We responded:
"Lisa, thank you for choosing us for your auto insurance needs. I'm glad you found our customer care and coverage options to be a good fit for you. Your recommendation means a lot, and we're here to assist with any future questions or needs. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Linda Wilson
August 31, 2024
5
out of
5
rating by Linda Wilson
"It has been so wonderful to be a part of the state Farm family getting all the great customer service just right when you need them their there for you. I really appreciate all your hard efforts to help make life a lot easier for me. Thank you for having a caring team👍🏾😋🙏🏾💗😘 Sincerely Linda A state Farm family member"
We responded:
"Linda, thank you for your kind words and for being a valued member of our State Farm family. I'm glad our team has been able to provide the great customer service you deserve. We appreciate your trust and are always here to help make life easier for you. If you ever need anything, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
logan B
August 30, 2024
5
out of
5
rating by logan B
"The person that helped me “Sefe” was super friendly fast and kind. She was a massive help for me. I was going to leave state farm but she made me more comfortable and safe with you guys… THANKS SEFE🥳, give her a raise"
We responded:
"Hi Logan, Sefe is indeed a valuable member of our team, and I'm glad she could assist you so effectively. Your comfort and safety are our priorities, and it's wonderful to know Sefe made a positive impact on your experience. Thank you for your feedback and for staying with us! If you need any further assistance, feel free to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
sestra brown
August 29, 2024
5
out of
5
rating by sestra brown
"See was extremely helpful and professional!"
We responded:
"Sestra, thank you for your wonderful review. I'm happy to know you found our service helpful and professional. If you need any further assistance, feel free to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Ruben Rodriguez
August 23, 2024
5
out of
5
rating by Ruben Rodriguez
"This branch works well with my time and is also very patient. Sefe is pretty straight forward when it comes to anything about your policy and knows what she’s doing! 10/10 thank you."
We responded:
"Ruben, thank you for your kind review. I'm glad to know our team, especially Sefe, has been able to assist you effectively and work with your schedule. We appreciate your trust in us and are here for any future needs or questions. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Daniel Bradford
August 13, 2024
5
out of
5
rating by Daniel Bradford
"I am receiving excellent service by the state farm office that service me. Sefe , the young lady that services my account is always very helpful and indeed goes beyond my expectations.I think she walks on water. Keep. Up the good work."
We responded:
"Hey Daniel, Thanks for the awesome review! I'm so glad to hear that Sefe has been so helpful and exceeded your expectations. We'll definitely keep up the good work! If you need anything else, feel free to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Arlene Santana
August 10, 2024
5
out of
5
rating by Arlene Santana
"Absolutely the best customer service I even chose my payment date. Heidi and Fernando & Sammy are great"
We responded:
"Arlene, thank you for taking the time out of your day to leave us a review! We love hearing about how Heidi and Fernando provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Christopher Huber
August 9, 2024
5
out of
5
rating by Christopher Huber
"Great customer service! I've spoken with Fernando on several occasions. He has always been very helpful and knowledgeable, making the insurance process smooth and easy."
We responded:
"Hey Christopher, Thanks for the awesome review! I'm glad Fernando has been able to help you out and make the insurance process smooth and easy. We appreciate your feedback and are here for any future needs or questions. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"