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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Martin

Susan Martin

March 14, 2025

5  out of  5
rating by Susan Martin
"Feeling super grateful to Sesay-Benson’s team (specifically Alyssa!) for their responsiveness and timely resolution to taking care of matters related to our insurance claim with the Palisades Fire. Our former agent retired suddenly and without warning (a shock to us in the midst of absolute tragedy) handing over their portfolio to Sesay-Benson who hit the ground running with his amazing team. I haven’t had a chance to talk with Mr Sesay-Benson yet, but his team is terrific with a positive and kind way of interacting with us and they get what needs to be done accomplished in a timely manner. Looking forward to continuing to work with this office. Thank you, Alyssa, for getting the job done!"
We responded:
"Thank you, Susan, for your wonderful feedback! I'm glad to hear that Alyssa and the team were able to assist you promptly during such a challenging time. It's great to know that our team's positive and efficient approach made a difference for you. We look forward to continuing to support you with any insurance needs you may have. If you ever need anything else, please feel free to reach out!"
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F3ND1MUS REVIEWS

March 13, 2025

5  out of  5
rating by F3ND1MUS REVIEWS
"Very professional, knowledgeable and the best of the best. Experts in every way, if you need good people this is the group you want on your team. Specifically Sefe is very good representative please gibe her a pay raise and take care of her as she is a valuable asset to your enterprise. Good day and thank you for the expertise. M."
We responded:
"Thank you, M, for your wonderful feedback! I'm glad to know that you found our team professional and knowledgeable. Sefe is indeed a valuable member of our team, and your kind words about her are much appreciated. If you have any questions or need assistance in the future, feel free to reach out. Have a great day!"
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Thick

March 5, 2025

5  out of  5
rating by Thick
"Since I have returned everyone has been helpful.. Heidi, Melissa and a few others. No matter what life sent my way, the staff at Mr. Benson branch never made any disparaging remarks. Thank you all for valuing your customers. 5 stars!"
We responded:
"Thank you, Thick, for your wonderful feedback! I'm happy to hear that Heidi, Melissa, and the rest of the team have been so supportive. We truly appreciate your kind words and are committed to providing a welcoming environment for all our customers. If you ever need assistance, feel free to reach out to us."
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David Morton

March 4, 2025

5  out of  5
rating by David Morton
"Sefe was great and explained everything well was very clear and was helpful as well as patient"
We responded:
"David, thank you for your wonderful review! I'm glad to hear that Sefe was able to provide clear and helpful explanations while being patient. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
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Marcia Robles

March 4, 2025

5  out of  5
rating by Marcia Robles
"I would like to thank Fernando for all the help, he is been very helpful im so happy with State Farm. Fernando is always there for me when I need him and checking all the time telling me what is the best for me and my family. Thank you again Marcia Alcalde De Robles"
We responded:
"Thank you, Marcia, for your wonderful feedback! I'm delighted to know that Fernando has been so helpful and attentive to your needs. It's great to hear that you're happy with our service at our West Hills office. If you ever need further assistance, feel free to reach out to our office."
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Juan Alcalde

March 4, 2025

5  out of  5
rating by Juan Alcalde
"Hola gracias por tu amable atención Fernando , Como siempre y tu gran ayuda un muy buen servicio al cliente , De parte de Mario Mendoza gracias"
We responded:
"¡Hola Juan! Muchas gracias por tus palabras tan amables. Nos alegra saber que Fernando y Mario te brindaron un excelente servicio al cliente. Estamos aquí para ayudarte siempre que lo necesites. ¡No dudes en contactarnos para cualquier cosa!"
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LeKenya Lawrence

March 1, 2025

5  out of  5
rating by LeKenya Lawrence
"I love Seferina and am so grateful for her guidance with my policy. I would recommend this office to everyone!"
We responded:
"Thank you, LeKenya, for your wonderful feedback! I'm delighted to hear that Seferina has been able to provide you with the guidance you needed for your policy. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Deliverance, Holiness & Heaven Evangelist Ansu

February 27, 2025

5  out of  5
rating by Deliverance, Holiness & Heaven Evangelist Ansu
"Great customer service and always prompt in responding to questions. I will highly recommend."
We responded:
"Thank you for your wonderful feedback! I'm glad you found our customer service prompt and helpful. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime."
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Patricia Topete

February 27, 2025

5  out of  5
rating by Patricia Topete
"Sammy, Heidi and Cindy are great"
We responded:
"Thank you, Patricia! I'm glad to hear that Sammy, Heidi, and Cindy are providing great service. We're grateful to have them on our team. If you have any questions or need assistance in the future, feel free to reach out to our office."
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IvanAlex Galindo

February 26, 2025

5  out of  5
rating by IvanAlex Galindo
"Ive been working with Fernando for a long time, great guy. Recently have been working with Sefe she is also great and very attentive and super helpful. Would definitely recommend their team to anyone"
We responded:
"Thank you, IvanAlex, for your wonderful review! I'm glad to hear that Fernando and Sefe have been providing you with attentive and helpful service. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
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Ryan Thomas

February 14, 2025

5  out of  5
rating by Ryan Thomas
"Nothing but good things to say about my State Farm office. The agents are helpful and responsive and quick to offer solutions. I really feel like they have my best interests in mind. Will continue to do business here!"
We responded:
"Thank you, Ryan, for sharing your positive experience with our office! I'm glad to know that you find our team helpful and responsive. It's wonderful to hear that you feel we have your best interests in mind. We're here for any of your insurance needs and look forward to continuing to serve you!"
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Uriel Maldonado

February 13, 2025

5  out of  5
rating by Uriel Maldonado
"Muy buen servicio"
We responded:
"¡Gracias, Uriel! Estoy muy contento de que hayas recibido un buen servicio. Si necesitas ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
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A

February 11, 2025

5  out of  5
rating by A
"I have been a client of this office mor than 21 years, Mr. Al Sesay Benson and all other team members specially Mr.Fernando he is a great man and helpful. Thank you Mr. Al and all other team , Best customer service excellent knowledge . Great personality."
We responded:
"Thank you so much for your loyalty over the past 21 years! I'm grateful for your kind words about our team, especially Fernando. It's wonderful to know that you appreciate our customer service and expertise. If you ever need anything, we're here to help!"
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Nematullah Nabizada

February 4, 2025

5  out of  5
rating by Nematullah Nabizada
"Most of the time I faced problems, I found good solutions after consultation."
We responded:
"Thank you, Nematullah, for sharing your experience! I'm happy to know that our consultations have been helpful in finding good solutions for you. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!"
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Markie D

January 23, 2025

5  out of  5
rating by Markie D
"An office that really creates a one stop shop from car insurance to life insurance. they suggest options for creating policies fit for your personal lifestyle and don’t look too sell you anything. -Davis"
We responded:
"Thank you, Markie, for your fantastic review! I'm happy to know that our office provides a comprehensive service that meets your insurance needs. We always aim to offer personalized options without any pressure. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Luna’s People

January 22, 2025

5  out of  5
rating by Luna’s People
"Best customer service representative! Was able to call first thing in the morning and make some changes to my policy and they were very helpful on getting me the best deal and rate ! Talked to Sefe and she got me everything I needed done quick as possible!"
We responded:
"Thank you for your wonderful feedback! I'm happy to know that Sefe was able to assist you promptly and help you secure the best deal and rate. Our team is always here to make any changes you need and ensure a smooth experience. If you have any more questions or need further assistance, feel free to reach out anytime."
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Omar Chavarin

January 20, 2025

5  out of  5
rating by Omar Chavarin
"Fast quick affordable insurance And the team behind it super friendly"
We responded:
"Thank you, Omar! I'm happy you found our insurance services fast, affordable, and backed by a friendly team. We're here to help with any future needs or questions you might have. Feel free to reach out anytime!"
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Jake Miller

January 17, 2025

5  out of  5
rating by Jake Miller
"So helpful and friendly. Highly recommend!!!"
We responded:
"Thank you, Jake, for your wonderful recommendation! I'm happy to know you found our service helpful and friendly. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Lee Miller

January 15, 2025

5  out of  5
rating by Lee Miller
"Our experience with Seferina at this office was wonderful. Not only did she take so much time to discuss all of our options, but she also customized and delivered a great plan that works for us."
We responded:
"Thank you, Lee, for sharing your positive experience with Seferina! I'm delighted to hear that she took the time to discuss your options and crafted a plan that suits your needs. Our team is always here to assist with any future questions or needs you may have. We appreciate your feedback!"
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Arpineh Hovanessian

January 14, 2025

5  out of  5
rating by Arpineh Hovanessian
"The State Farm office of Al Sesay-Benson is always professional, efficient and responsive to any questions or concerns."
We responded:
"Thank you, Arpineh, for your wonderful feedback! I'm happy to know that our office has been professional, efficient, and responsive to your needs. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Alberto Gonzalez

December 31, 2024

5  out of  5
rating by Alberto Gonzalez
"Sammy and Heidi are really accommodating. I’ve been with their office for 3 years and they really work for you and have great customer service. I would recommend this office as your insurance company to go to."
We responded:
"Thank you, Alberto, for your wonderful feedback! I'm happy to know that Sammy and Heidi have been accommodating and provided great customer service over the past three years. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Harris Soifer

December 30, 2024

5  out of  5
rating by Harris Soifer
"I have been a client of Ali's For more than 10 years. His staff is always available to take my call, they gives the right advice In a timely manner and do not try to oversell me on insurance products. I have my Home auto and extended policies through State Farm because Ali and his staff service my family as if it was their own."
We responded:
"Thank you, Harris, for your continued support over the past decade! I'm glad to know that our team has been able to provide you with timely and honest advice. It's wonderful to hear that you feel like part of our family. If you ever have any questions or need further assistance, please don't hesitate to reach out."
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Juve Trujillo

December 30, 2024

5  out of  5
rating by Juve Trujillo
"Amazing place to get insurance highly recommended"
We responded:
"Thank you, Juve, for your recommendation! I'm happy to know you had a great experience with us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Jenny Escalante

December 30, 2024

5  out of  5
rating by Jenny Escalante
"I had the pleasure of working with Samuel at State Farm, and I couldn't be more impressed with his exceptional service! Not only was he incredibly knowledgeable and professional, but he was also dedicated to finding the best coverage for my needs at an affordable rate. Thanks to his expertise, he was able to save me nearly $100 a month on my insurance premiums without sacrificing coverage. Samuel took the time to explain my options thoroughly and made sure I understood everything. I highly recommend him to anyone looking for a reliable, personable, and efficient agent!"
We responded:
"Thank you, Jenny, for sharing your experience with Samuel! I'm happy to know that his dedication and expertise made such a positive impact on your insurance needs. It's great to hear that he was able to save you money while ensuring you had the right coverage. We appreciate your recommendation and are here to assist with any future questions or needs you may have."
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Javier Ramirez

December 30, 2024

5  out of  5
rating by Javier Ramirez
"Great place to have as agent, staff is knowledgeable and they give you great advice on your needs for insurance Fernando is my go to guy never disappoints"
We responded:
"Thank you, Javier, for your wonderful feedback! I'm happy to know that our knowledgeable staff and the advice we provide have been beneficial for your insurance needs. Fernando is indeed a valuable part of our team, and we're grateful for his dedication. If you ever have more questions or need assistance, feel free to reach out!"