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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lee Miller

Lee Miller

January 15, 2025

5  out of  5
rating by Lee Miller
"Our experience with Seferina at this office was wonderful. Not only did she take so much time to discuss all of our options, but she also customized and delivered a great plan that works for us."
We responded:
"Thank you, Lee, for sharing your positive experience with Seferina! I'm delighted to hear that she took the time to discuss your options and crafted a plan that suits your needs. Our team is always here to assist with any future questions or needs you may have. We appreciate your feedback!"
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Arpineh Hovanessian

January 14, 2025

5  out of  5
rating by Arpineh Hovanessian
"The State Farm office of Al Sesay-Benson is always professional, efficient and responsive to any questions or concerns."
We responded:
"Thank you, Arpineh, for your wonderful feedback! I'm happy to know that our office has been professional, efficient, and responsive to your needs. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Alberto Gonzalez

December 31, 2024

5  out of  5
rating by Alberto Gonzalez
"Sammy and Heidi are really accommodating. I’ve been with their office for 3 years and they really work for you and have great customer service. I would recommend this office as your insurance company to go to."
We responded:
"Thank you, Alberto, for your wonderful feedback! I'm happy to know that Sammy and Heidi have been accommodating and provided great customer service over the past three years. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Harris Soifer

December 30, 2024

5  out of  5
rating by Harris Soifer
"I have been a client of Ali's For more than 10 years. His staff is always available to take my call, they gives the right advice In a timely manner and do not try to oversell me on insurance products. I have my Home auto and extended policies through State Farm because Ali and his staff service my family as if it was their own."
We responded:
"Thank you, Harris, for your continued support over the past decade! I'm glad to know that our team has been able to provide you with timely and honest advice. It's wonderful to hear that you feel like part of our family. If you ever have any questions or need further assistance, please don't hesitate to reach out."
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Juve Trujillo

December 30, 2024

5  out of  5
rating by Juve Trujillo
"Amazing place to get insurance highly recommended"
We responded:
"Thank you, Juve, for your recommendation! I'm happy to know you had a great experience with us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Jenny Escalante

December 30, 2024

5  out of  5
rating by Jenny Escalante
"I had the pleasure of working with Samuel at State Farm, and I couldn't be more impressed with his exceptional service! Not only was he incredibly knowledgeable and professional, but he was also dedicated to finding the best coverage for my needs at an affordable rate. Thanks to his expertise, he was able to save me nearly $100 a month on my insurance premiums without sacrificing coverage. Samuel took the time to explain my options thoroughly and made sure I understood everything. I highly recommend him to anyone looking for a reliable, personable, and efficient agent!"
We responded:
"Thank you, Jenny, for sharing your experience with Samuel! I'm happy to know that his dedication and expertise made such a positive impact on your insurance needs. It's great to hear that he was able to save you money while ensuring you had the right coverage. We appreciate your recommendation and are here to assist with any future questions or needs you may have."
Profile photo of Javier Ramirez

Javier Ramirez

December 30, 2024

5  out of  5
rating by Javier Ramirez
"Great place to have as agent, staff is knowledgeable and they give you great advice on your needs for insurance Fernando is my go to guy never disappoints"
We responded:
"Thank you, Javier, for your wonderful feedback! I'm happy to know that our knowledgeable staff and the advice we provide have been beneficial for your insurance needs. Fernando is indeed a valuable part of our team, and we're grateful for his dedication. If you ever have more questions or need assistance, feel free to reach out!"
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Michael Barrios

December 30, 2024

5  out of  5
rating by Michael Barrios
"Muy buen nos servicios de aseguranza y agentes muy bien informados Fernando fue de muy muy buena alluda"
We responded:
"¡Gracias, Michael! Me alegra saber que estás satisfecho con nuestros servicios de aseguranza. Fernando y el equipo están comprometidos a brindar la mejor ayuda posible. Si necesitas más asistencia o tienes preguntas, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Profile photo of Shahriar Farkhondeh

Shahriar Farkhondeh

December 28, 2024

5  out of  5
rating by Shahriar Farkhondeh
"I have my auto & homeowner insurance with Al Sesay-Benson - State Farm Insurance Agent at West Hills, CA. They made the insurance process a walk in the park. I am completely impressed with their professionalism and customer service. They are friendly, knowledgeable, and always ready to answer any questions you have. Al & his team Fernando & Heidi are very efficient and good communicator. I highly recommend them to anyone looking for an insurance agency that puts customers first. Great teamwork! I am very pleased to be their customer. Thank you so much Al Sesay, Fernando & Heidi. -Shawn"
We responded:
"Thank you, Shawn, for sharing your experience with us! I'm glad to hear that our team, including Fernando and Heidi, made the insurance process smooth and enjoyable for you. We appreciate your kind words about our professionalism and customer service. It's wonderful to know that you feel valued as our customer. If you ever have more questions or need assistance, we're here to help!"
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sheila zanghi

December 13, 2024

5  out of  5
rating by sheila zanghi
"I have been a client of this office for over thirty-five years. They are always quick to respond and take care of any request. Great personalities and with the utmost professionslism. I live hours away but I don't worry because they are just a phone call away and ready to take care of me."
We responded:
"Thank you, Sheila, for your wonderful feedback! We're so happy to have been able to support you for over thirty-five years. It's great to know that our team's responsiveness and professionalism have made a difference for you, even from hours away. We're always just a phone call away and ready to assist with anything you need. Looking forward to continuing to serve you!"
Profile photo of Dianna marie

Dianna marie

December 5, 2024

5  out of  5
rating by Dianna marie
"Heide was wonderful I am so happy"
We responded:
"Dianna, thank you for sharing your experience! I'm glad to hear that Heide provided you with such wonderful service. Your happiness is important to us, and we appreciate your kind words. If you ever need further assistance, our office is here to help!"
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Jonas reyes

November 27, 2024

5  out of  5
rating by Jonas reyes
"Great team work ! I been here for 7yr now and not once have I had a problem they always answer all my questions."
We responded:
"Jonas, thank you for your kind words and for being with us for 7 years! We're happy to know that our team has consistently answered all your questions and provided you with a smooth experience. Your satisfaction is our priority, and we appreciate your continued trust in our office. If you ever need anything in the future, we're here to help!"
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Erik Montero

November 25, 2024

5  out of  5
rating by Erik Montero
"Customer service is amazing, Heidi is so knowledgeable and helpful. She answered all my questions and made sure I understood everything. Can’t wait to keep working with her."
We responded:
"Erik, thank you for your wonderful review! I'm glad to hear that Heidi was able to assist you so effectively. Her knowledge and dedication are truly invaluable to our team. We're excited to continue working with you and are always here for any questions or assistance you might need in the future."
Profile photo of lizett vargas

lizett vargas

November 22, 2024

5  out of  5
rating by lizett vargas
"Highly satisfied with this insurance company they always meet our needs with great services and prices ! Above and beyond they go to get you right !"
We responded:
"Lizett, thank you so much for your wonderful review! We're glad to know that our services and prices have consistently met your needs. Our team always strives to go above and beyond for our customers, and it's gratifying to see that reflected in your experience. If you ever need anything else or have any questions, we're here to help!"
Profile photo of DeShaun Montgomery

DeShaun Montgomery

November 22, 2024

5  out of  5
rating by DeShaun Montgomery
"the process was quick, easy and transparent."
We responded:
"DeShaun, Thank you for your fantastic review! I'm glad you found the process quick, easy, and transparent. We strive to make every interaction as smooth as possible. If you have any future questions or need further assistance, don't hesitate to reach out. We're here to help! Best, Al Sesay-Benson"
Profile photo of Maryah Bing

Maryah Bing

November 16, 2024

5  out of  5
rating by Maryah Bing
"Sefe was so kind and so helpful! I’ve been with Statefarm for 3 years going on 4 and I got a new vehicle - I explored all options- ultimately Sefe, being the best , got me the best deal! She always checked in with me first before moving forward with any steps and I can’t appreciate that enough . Thank you so so much Sefe!!!"
We responded:
"Maryah, thank you for your wonderful review! I'm so glad to hear that Sefe was able to assist you with your new auto and provide you with the best deal. It's great to know that she kept you informed every step of the way. Your appreciation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Profile photo of Jonathan McDaniel

Jonathan McDaniel

November 8, 2024

5  out of  5
rating by Jonathan McDaniel
"Great customer service Heidi deserves a promotion she an excellent rep and she was very helpful and patient during this process"
We responded:
"Jonathan, thank you for your wonderful review! I'm glad to hear that Heidi provided you with excellent service. Her patience and helpfulness are truly valued by our team. If you need any further assistance, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Profile photo of Gabriel Plata

Gabriel Plata

November 6, 2024

5  out of  5
rating by Gabriel Plata
"Good customer service I recommend"
We responded:
"Gabriel, thank you for your recommendation and positive feedback! I'm glad you had a good experience with our customer service. If you ever need further assistance, we're here to help. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Profile photo of Laura Newell

Laura Newell

November 5, 2024

5  out of  5
rating by Laura Newell
"Sefe was so professional and patient with my request. I needed help with the State Farm app and now I feel confident about finding my information and paying online with my app in the future. Thank you Sefe 🤓 I always feel so appreciated as a customer of State Farm. I am in BETTER HANDS with State Farm!!!"
We responded:
"Sefe's professionalism and patience are truly commendable, Laura. I'm glad she was able to assist you with the State Farm app, making it easier for you to find your information and pay online. Your confidence in our services means a lot to us. We always strive to make our customers feel valued and supported. If you ever need further assistance, our office is here for you. Thank you for your kind words! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
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Nyesha Elliott

October 28, 2024

5  out of  5
rating by Nyesha Elliott
"Sefe has been a great help. She kept me updated and with my whole process with my claim and insurance."
We responded:
"Nyesha, thank you for your wonderful review! I'm glad to hear that Sefe was able to assist you effectively and keep you updated throughout your claim and insurance process. We truly appreciate your feedback and are grateful to have Sefe on our team. If you need any further assistance, please don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
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julie rayas

October 24, 2024

5  out of  5
rating by julie rayas
"After searching for many auto insurances, I can say by far, State Farm has the best rates. My experience with this office has been great from day one. Sammy goes above and beyond to help and is always available to answer any of my questions. Not only is he very professional but also offers excellent customer service. Thank you Sammy!"
We responded:
"Thank you, Julie, for your wonderful review! I'm glad to hear that you found our rates competitive and that your experience with our office has been positive from the start. Sammy is indeed a valuable member of our team, and it's great to know he has been professional and helpful in addressing your questions. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. If you have any further questions or need assistance, don't hesitate to reach out! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Profile photo of Betty Negrete

Betty Negrete

October 22, 2024

5  out of  5
rating by Betty Negrete
"Quality service have been with them for years! Always there when I’ve needed anything and taken care of my concerns or problems. Highly recommend."
We responded:
"Betty, thank you for your wonderful review! I'm so happy that you've been satisfied with our service over the years. It's great to know we've been able to address your concerns and provide the support you need. Your recommendation means a lot to us. If you ever need anything else, we're always here to help. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Profile photo of David Morton

David Morton

October 14, 2024

5  out of  5
rating by David Morton
"Sefe was great and explained everything well was very clear and was helpful as well as patient"
We responded:
"David, thank you for your wonderful review! I'm glad to hear that Sefe was able to provide clear and helpful explanations while being patient. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Profile photo of Sherrie Rowe

Sherrie Rowe

October 4, 2024

5  out of  5
rating by Sherrie Rowe
"Love State Farm, at a time when Insurance company's every where are raising the prices. They were able to get a policy for two cars, half the price of several other company's. Thank you, Sherrie R."
We responded:
"Sherrie, thank you for your wonderful review! I'm glad we could help you find an affordable policy for your autos, especially during a time when prices are rising everywhere. We appreciate your trust in us and are always here to assist with any future needs or questions. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Profile photo of Óscar El Shago Ramos Corrales

Óscar El Shago Ramos Corrales

October 4, 2024

5  out of  5
rating by Óscar El Shago Ramos Corrales
"After having Insurance issues with my insurance company , out of no where got a call from Sammy at that time it was like perfect timing , I was on line and got few calls from all types of sales person trying to sell me insurance , Sammy was not that type he was more concern of providing a service and quality insurance with out missing out and detail he was able to lower the premium and not losing anything in fact I had it extra feature to my policy , Sammy love the work and that make a huge difference , also anytime I may need Assistence I can text or call and the lady name Heidi she’s so sweet and helpfull , I can see that the boss men really take care of the team , I recommend everyone here"
We responded:
"Thank you, Óscar, for sharing your experience! I'm glad Sammy could assist you at the right moment and provide quality insurance while lowering your premium. It's wonderful to know that Heidi has been helpful and sweet whenever you needed assistance. Our team truly values providing excellent service and taking care of our clients. We appreciate your recommendation and are always here for any future needs or questions. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"