State Farm® Insurance Agent Al Sesay-Benson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
IvanAlex Galindo
September 16, 2024
5
out of
5
rating by IvanAlex Galindo
"Ive been working with Fernando for a long time, great guy. Recently have been working with Sefe she is also great and very attentive and super helpful. Would definitely recommend their team to anyone"
We responded:
"Thank you, IvanAlex, for your wonderful review! I'm glad to hear that Fernando and Sefe have been providing you with attentive and helpful service. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
George Mitchell
September 10, 2024
5
out of
5
rating by George Mitchell
"Great service. Love the people working"
We responded:
"George, thank you for your kind words and the 5-star rating! I'm happy you enjoyed our service and appreciate our team. We're here for any future needs you might have. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Maricela Franco
September 9, 2024
5
out of
5
rating by Maricela Franco
"Very professional answer all my questions,listen to what i had to say about my insurance Fernando was very polite so when i hanged up my phone i was happy my property was in good hands thank you State Farm for your great agents"
We responded:
"Maricela, thank you for your wonderful review! I'm glad to hear that Fernando was able to answer all your questions and provide the professional service you deserve. We appreciate your trust in us to take care of your property. If you need any further assistance, feel free to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Jesus Barragan
September 7, 2024
5
out of
5
rating by Jesus Barragan
"Me parece que es la mejor aseguradora, tengo años con ella y siempre me han dado un buen servicio, no e tenido algún problema . Samy Reyes es el agente que me ha ayudado, es amable y siempre atienda cualquiera de mis dudas. Lo recomiendo mucho"
We responded:
"Gracias, Jesus, por tus amables palabras y por confiar en nosotros durante tantos años. Me alegra saber que has recibido un buen servicio y que Samy ha sido de gran ayuda. Estamos aquí para cualquier duda que tengas en el futuro. ¡Gracias por recomendarnos! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Lisa Butler
September 6, 2024
5
out of
5
rating by Lisa Butler
"As of today, I'm new to State Farm for auto insurance. Having done significant research, and having received superior customer care during my in-depth conversation with the office, I knew this was the correct choice for me and my needs. Peace of mind, combined with fair prices for excellent coverage and customer support were big factors for my decision. I encourage others to consider contacting this office for their own insurance needs."
We responded:
"Lisa, thank you for choosing us for your auto insurance needs. I'm glad you found our customer care and coverage options to be a good fit for you. Your recommendation means a lot, and we're here to assist with any future questions or needs. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Linda Wilson
August 31, 2024
5
out of
5
rating by Linda Wilson
"It has been so wonderful to be a part of the state Farm family getting all the great customer service just right when you need them their there for you. I really appreciate all your hard efforts to help make life a lot easier for me. Thank you for having a caring team👍🏾😋🙏🏾💗😘 Sincerely Linda A state Farm family member"
We responded:
"Linda, thank you for your kind words and for being a valued member of our State Farm family. I'm glad our team has been able to provide the great customer service you deserve. We appreciate your trust and are always here to help make life easier for you. If you ever need anything, don't hesitate to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
logan B
August 30, 2024
5
out of
5
rating by logan B
"The person that helped me “Sefe” was super friendly fast and kind. She was a massive help for me. I was going to leave state farm but she made me more comfortable and safe with you guys… THANKS SEFE🥳, give her a raise"
We responded:
"Hi Logan, Sefe is indeed a valuable member of our team, and I'm glad she could assist you so effectively. Your comfort and safety are our priorities, and it's wonderful to know Sefe made a positive impact on your experience. Thank you for your feedback and for staying with us! If you need any further assistance, feel free to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
sestra brown
August 29, 2024
5
out of
5
rating by sestra brown
"See was extremely helpful and professional!"
We responded:
"Sestra, thank you for your wonderful review. I'm happy to know you found our service helpful and professional. If you need any further assistance, feel free to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Ruben Rodriguez
August 23, 2024
5
out of
5
rating by Ruben Rodriguez
"This branch works well with my time and is also very patient. Sefe is pretty straight forward when it comes to anything about your policy and knows what she’s doing! 10/10 thank you."
We responded:
"Ruben, thank you for your kind review. I'm glad to know our team, especially Sefe, has been able to assist you effectively and work with your schedule. We appreciate your trust in us and are here for any future needs or questions. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Daniel Bradford
August 13, 2024
5
out of
5
rating by Daniel Bradford
"I am receiving excellent service by the state farm office that service me. Sefe , the young lady that services my account is always very helpful and indeed goes beyond my expectations.I think she walks on water. Keep. Up the good work."
We responded:
"Hey Daniel, Thanks for the awesome review! I'm so glad to hear that Sefe has been so helpful and exceeded your expectations. We'll definitely keep up the good work! If you need anything else, feel free to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Arlene Santana
August 10, 2024
5
out of
5
rating by Arlene Santana
"Absolutely the best customer service I even chose my payment date. Heidi and Fernando & Sammy are great"
We responded:
"Arlene, thank you for taking the time out of your day to leave us a review! We love hearing about how Heidi and Fernando provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Christopher Huber
August 9, 2024
5
out of
5
rating by Christopher Huber
"Great customer service! I've spoken with Fernando on several occasions. He has always been very helpful and knowledgeable, making the insurance process smooth and easy."
We responded:
"Hey Christopher, Thanks for the awesome review! I'm glad Fernando has been able to help you out and make the insurance process smooth and easy. We appreciate your feedback and are here for any future needs or questions. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Patsy Earl
August 1, 2024
4
out of
5
rating by Patsy Earl
"Concern resolved with Stefie"
We responded:
"Hey Patsy, thanks for sharing your experience! I'm glad our office could help resolve your concern. If you need anything else, feel free to reach out! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Melanie Clarkston
July 19, 2024
5
out of
5
rating by Melanie Clarkston
"Great service, thanks!"
We responded:
"Hi Melanie! Thanks for the great review! We're glad you enjoyed our service! If you need anything else, feel free to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Stephany Amber
July 18, 2024
5
out of
5
rating by Stephany Amber
"Agents at this location are always courteous and helpful, I would definitely recommend to a friend or family member if they were in the market for insurance!"
We responded:
"Hi Stephany, Thank you so much for your wonderful review! We're ecstatic that you found our agents courteous and helpful. Your recommendation means a lot to us! If you or your loved ones ever need assistance, we're here to help! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Gee Bwinika
July 12, 2024
5
out of
5
rating by Gee Bwinika
"I am happy to do reviews of people or businesses that impact me and can help others. I never thought I would be writing a review on an insurance company, but here we are. Statefarm is great, but this office makes you feel like the slogan is true: “Like a good neighbor, Statefarm is there.” Al Sesay's team, including Fernando, Heidi, and Seferina, are just a few of the ones I have worked with over the years. They have guided me into bundling like a madman, auto, home, and soon life insurance. All because they have been informative, helpful, and follow up on my family’s needs. I can go on and on, but I will stop here. Please do yourself a solid and call them."
We responded:
"Thank you for sharing your experience with our team, Gee! We are glad to hear that Fernando, Heidi, and Seferina have provided you with informative and helpful service. We appreciate your trust in us for bundling your auto, home, and soon life insurance. We are here for you and your family's insurance needs. Looking forward to assisting you further! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Bill Garrett
July 10, 2024
5
out of
5
rating by Bill Garrett
"I've been with State Farm for several years. Al and his team are great. I've always had wonderful customer service!"
We responded:
"Thank you, Bill! We're thrilled to hear you've had a wonderful experience with our team at State Farm. We're grateful for your loyalty over the years and are happy to provide you with excellent customer service. If you ever need assistance in the future, please don't hesitate to reach out. - Al Sesay-Benson, State Farm Insurance Agent, West Hills, CA"
Enoch Jensen
July 10, 2024
5
out of
5
rating by Enoch Jensen
"Very helpful in finding me a package deal with my insurance needs. When a snag arrises the agents are quick and responsive to solve any issues. I'll be sticking with these guys."
We responded:
"Thank you, Enoch, for sharing your positive experience with us! We're thrilled to have provided you with a package deal that meets your insurance needs and that our team was quick and responsive in resolving any issues. We're grateful for your loyalty and look forward to continuing to assist you in the future! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
The Orange Namekian
July 8, 2024
5
out of
5
rating by The Orange Namekian
"Amazing Customer Service per usual"
We responded:
"Thank you for your 5-star review! We are ecstatic to hear that you had an amazing customer service experience with us. Our team is always here to provide top-notch service for all your insurance needs. If you ever need assistance in the future, feel free to reach out. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Alexis Pimentel
July 8, 2024
5
out of
5
rating by Alexis Pimentel
"Would highly recommend this office. I had done my first policy with Heidy and she was great. It was time to renew and Steffy helped me out and I can say she went above and beyond to make sure she met all may auto and life insurance needs. I will recommend them to anybody that asks me about insurance. Thank you!"
We responded:
"Thank you for recommending our office, Alexis! I'm glad Heidy and Steffy were able to assist you with your auto and life insurance needs. We appreciate your kind words and are here for you anytime you need assistance. - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Monique Trombley
July 6, 2024
5
out of
5
rating by Monique Trombley
"I appreciate the attention to detail that Al and his team members provide. I have been with Al for many years and it’s so nice they answer phones and emails! The office has that small family business feel with the care and customer service they provide. I highly recommend this office and team!"
We responded:
"Thank you, Monique, for your kind words! We are glad you appreciate the attention to detail and customer service provided by our team. We strive to maintain that small family business feel and are grateful for your recommendation. Please feel free to reach out for any insurance needs in the future! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Andrew Chen
July 4, 2024
5
out of
5
rating by Andrew Chen
"Working with Al & Sefe has been a smooth & professional experience! They have been wonderful and have explained very clearly the auto & life insurances to me. I would 100% recommend them!"
We responded:
"Thank you, Andrew, for your kind words! I'm glad our office provided you with a smooth and professional experience while explaining auto and life insurances clearly. We appreciate your recommendation and are here for any future insurance needs you may have! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
David McAfee
July 1, 2024
5
out of
5
rating by David McAfee
"Seferina has been incredibly helpful, above and beyond. Thank you!"
We responded:
"Thank you, David, for your glowing review! Seferina is a great part of the team. We're grateful for your kind words and look forward to serving you again in the future! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Joel Coronado
June 29, 2024
5
out of
5
rating by Joel Coronado
"Al and his team have been there to answer all my questions. They are always willing to help."
We responded:
"Joel, I'm pleased to hear that my team has been helpful and responsive to all your questions! We're grateful for the opportunity to assist you with your insurance needs. Feel free to reach out if you have any more questions in the future! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"
Anar Samedovi
June 28, 2024
5
out of
5
rating by Anar Samedovi
"Love sefe, she went above and beyond to help me with insurance for our household. Thank you!"
We responded:
"Anar, your review means a lot to us! I'm pleased that our office has gone above and beyond to assist you with household insurance. Your satisfaction is our priority, and I'm grateful for the opportunity to help. Feel free to reach out for any future insurance needs! - Al Sesay-Benson - State Farm Insurance Agent, West Hills, CA"